At BuddiKids, your satisfaction is our top priority! 🎉
We are committed to ensuring that you and your little ones are happy with every purchase.

Return and Exchange Options:

• If there’s any issue with your product, we will first offer to send you a replacement product at no additional cost, with free shipping covered by us.

• If the replacement still doesn't meet your expectations, you have the option to request a full refund.

Return Request Timeframe:

• You must request an exchange or refund within 14 days of receiving your order.

Return Conditions:

• The product must be in its original condition and packaging, unused, and undamaged.

• Proof of purchase (order number or electronic receipt) is required.

Return Shipping Costs:

• BuddiKids will cover the cost of shipping the replacement product.

• If a refund is requested instead, BuddiKids will process the refund without charging you any additional return shipping fees.

Refund Processing Time:

• Refunds will be processed back to your original payment method within 7 to 10 business days (excluding weekends and public holidays) after the return is approved.

How to Contact Us:

• To request an exchange or a refund, please reach out to our customer service team at: [insert your customer service email or contact page link].

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✅ Important Note:

Our goal is to offer a hassle-free shopping experience, because we believe that happy families make a happy BuddiKids community! 💖